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Frequently Asked Questions
Do you support direct delivery (Dropshipping)?
Yes, we offer Dropshipping. You can send the information to us and we arrange the product and ship it within 3 days.
How can I get a sample?
You can request samples from our sales department or place orders directly through our system.
What is the delivery time for different orders?
Samples usually ship within 3 days. Bulk orders take 5-10 days, while OEM/ODM orders take around 15-25 days. RTS orders under 500 pieces ship within 7-14 days.
What is the Minimum Order Quantity (MOQ)?
We support small orders, including RTS or direct shipment for even 1 piece.
Can I customize products with my own logo?
Yes, we support OEM and ODM orders. The minimum order quantity for customized products and packaging is 500 pieces.
What is your warranty policy?
All products are guaranteed for one year from delivery. If any quality issues occur during the warranty period, we will provide replacements.