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❓ Frequently Asked Questions
What are your prices?
To provide you with an accurate quotation, please share more detailed information about your requirements, such as the “Item NO.” you are interested in, the Required Quantity, Price Terms, and Shipping Methods. We also provide quotations for customized products.
Do you have a minimum order quantity (MOQ)?
Yes, our products have a minimum order quantity which depends on the specific Item No. selected. Different products have different MOQs. We are also happy to discuss quantity requirements for customized new products.
What is the lead time for orders?
Standard delivery cycle is usually 0 to 4 weeks, depending on the product and order quantity. For customized products, additional time may be required. Accurate delivery times will be confirmed once specific quantities are settled.
What payment options are available?
We accept a variety of payment methods including T/T (Bank Transfer), Letter of Credit (L/C), Western Union, and Credit Cards (Visa, MasterCard).
Do you have product testing reports?
Yes, we provide testing reports for all toys to ensure compliance with international safety standards such as ASTM, HR4040, CE, ROHS, and GCC. Reports are conducted by certified third-party laboratories.
Do you provide OEM/ODM services?
Yes, we provide one-stop customization services from 3D design, sample production, and mold making to mass production. Our team works closely with you to turn your ideas into reality.