Frequently Asked Questions
Do you support direct delivery / Dropshipping?
Yes, we offer Dropshipping. You can send the information to us and we arrange the product and ship it within 3 days.
How can I get samples?
You can get samples from the sales department or place orders directly. Free samples are available for qualifying orders.
What is the delivery time?
For samples, usually 3 days. Bulk orders take 5-10 days, while OEM/ODM orders take around 15-25 days. RTS orders under 500 pieces typically ship within 7-14 days.
What is your Minimum Order Quantity (MOQ)?
We support small orders, even direct shipment of 1 piece for RTS items.
Can I customize the logo and packaging?
Yes, we support OEM and ODM orders. The minimum order quantity for customized products and packaging is 500 pieces.
What is the warranty and payment policy?
All products are guaranteed for one year. We accept Credit Cards, PayPal, Wire Transfer (T/T), Western Union, and Trade Assurance.