Frequently Asked Questions
1. What materials are used in the Color Ball Matching Game?
The game is crafted from high-quality natural wood, ensuring it is eco-friendly, non-toxic, and safe for children to play with.
2. Is this toy safe for toddlers?
Yes, it is designed for children aged 3 and up. It has passed multiple safety certifications including CE, EN71, CPC, and ASTM.
3. Can I customize the toy with my own brand logo?
Absolutely! We provide comprehensive OEM/ODM services, including customization of the logo, packaging, size, and even the design itself.
4. What is the standard packaging for this product?
The standard packaging is a high-quality color box, which is perfect for retail display and gift-giving.
5. How do you handle design protection for custom orders?
We take intellectual property seriously. We can sign a Non-Disclosure Agreement (NDA) to ensure your unique designs are fully protected.
6. What are your payment and shipping terms?
We typically require a 30% prepayment with the remaining 70% due before shipment. We offer various shipping methods including sea, air, courier, and rail.
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