Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a direct manufacturer and we welcome customers from all over the world to visit us. We attend various exhibitions annually to showcase our latest products.
How do I proceed with samples and what is the lead time?
For customized products, our design team can assist with OEM/ODM details; usually, it takes about 1 week. For stock items and simple customizations, we often offer free samples which can be sent out within 3 days.
What shipping methods do you offer?
We support FOB, CIF, and CFR sea freight. Additionally, we provide DDP services (sea, train, air) directly to your address including tax costs. Express delivery via DHL, FEDEX, UPS, TNT is also available.
How long will it take to receive my order?
This depends on the order volume. Our experienced sales team will provide a specific production timeline before you place your order.
Why should we choose you over other suppliers?
As a direct factory, we offer significant price advantages. Our staff is highly experienced and familiar with the entire production procedure, ensuring you receive accurate information and high-quality results.
Do you offer services for E-commerce customers?
Yes, we provide a one-stop service for cross-border e-commerce clients, including professional photography, labeling, customized packaging, and drop shipping services.