1. Are you a factory or trading company?
We are a professional manufacturer, our factory is located in our production base, welcome to visit our factory anytime.
2. What’s the payment policy?
All legal payment methods are accepted, such as L/C, T/T, Western Union, Money Gram, and Trade assurance.
3. Could you provide samples?
Yes, we can. We will return the cost of the sample when you place batch orders, or we can offer it for free once a large order is confirmed.
4. Can you print my logo on products?
Yes, we supply full OEM and ODM services to meet your branding needs.
5. What package do you provide?
Usually, we provide standard carton boxes. We can also customize packaging if you have special requests.
6. What’s your warranty & return policy?
Most products offer a 3-6 month warranty, while VIP customers enjoy a 12-month warranty. Our after-sale team is dedicated to solving quality issues promptly.
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